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Brian’s Blog

Perception verses Reality in China

Several years ago I wrote an essay that was entitled Perception verses Reality. In that essay I discussed the CNSC’s problem of what was really true and what the world perceived as true. Governments and their respective agencies, or in this case our regulatory commission, tend to have to deal with their mandates in ways that not only satisfy  the truth of the problem but also the perception of the propaganda they have developed or has been developed by others.

Free trade is a good example of perception verses reality. The participants in these agreements have always protected the portions of their economies that are susceptible to their trading partner’s cheaper exports, which could do harm to political aspirations and to their respective economies.  This is the reality. Free trade agreements are really only agreements to manage trade in a way that organises the practices so that countries won’t take advantage of each other. Countries agree not to harm each other’s sensitive parts. There are sacrifices and there are wins but the sacrifices are hopefully made up by the wins and the damage is minimal, or at least not politically damaging. It is a trade agreement with the understanding that some losses are inevitable but with the hope of the average Joe that his job won’t be sacrificed.  Economists David Ricardo, and Adam Smith before him, suggested that it is the hope that most business sectors will flourish and be more competitive with a freer flow of goods and services.

China has a perception verses reality problem. At home they have mislead their people into believing that they are a military world power and technological giant. They suggest that they are a developed nation, which is equal or even superior in real power to Europe, Japan and the US.  The rest of the world reads their propaganda too, and it makes them uneasy.  That’s the perception. Recently however, the Chinese have started to pull back and are actually downplaying their abilities in a way that is closer to reality. Why is this?

Internal & External Problems

One reason is that China has modernized and urbanized at a tremendous pace and it has cost them. China has one of the highest level of debt, ranking 13th by Wikipedia and higher on others lists.  Its spectacular run is coming to an equally spectacular end. Unless they can find a way to spread wealth and prosperity to the poorer regions of the Chinese empire they will likely be in trouble. Internally they are facing a demographic cliff that has been exaggerated by the one child policy. The one child policy has produced a male population in excess of the female population to the tune of 33.4 million. Lonely men cause problems. Even more importantly lonely men can cause rebellions and war. China has a lot of problems internally and so its elite have put all their eggs in the Xi basket hoping that this will give the party enough flexibility and agility to target and extinguish problems before they get big enough to cause significant upheaval to the status quo. This will be done, as much as possible, with perception vs reality-style propaganda.  But when push comes to shove, shoving may also work. Bringing perception closer to the truth may lower expectations and give Xi’s dictatorial government more time to effect change.

Not only does China have internal problems but there are external problems that have developed due to  China’s need to be seen by its people as a world power capable of holding their own, and perhaps even exceeding other great powers, in all things. To maintain stability its people need to believe in a united China that’s worth believing in.

The World Gets Worried

As China fills its people with images of condominiums, BMWs, military might and technological advancements, the rest of the world is getting worried.  Perhaps this is the second reason China is making a U-turn on its super power propaganda. Japan who is historically is an enemy of China, and nations bordering the South China Sea, are nervous.  Neither of the Koreas trust China. Australia, India, the US and Japan are forming what they call a “Quadrilateral” alliance, specifically to control China’s ambitions. It was only a matter of time that the US would lead the charge on curbing China’s exporting policies. As much as the US trade sanctions are about keeping US jobs they are also about controlling China’s subsidized export machine. Even Canada is looking at steel sanctions against China to stop the flood of Chinese steel from entering our country as US sanctions now make it an attractive dumping ground. China’s One Road, One Belt initiative is also starting to look like a plot to make countries such as the smaller have-nots under Chinese influence, indebted for infrastructure loans.

China needs to balance its propaganda at home with the effects it has on its trade partners or even trade competitors around the world. It is one thing to rally the sentiment of the people but it’s another to look confrontational to the world. A trade war isn’t any good for anyone and we are not in a trade war yet.  It’s more like a squabble.  China has much more to lose that anyone else. It will be more than interesting to see how this plays out but I wouldn’t be surprised if we see the protectionists keep the pressure on China.  Even with Canada, a free trade advocate, joining the ranks of protectionists it could cause escalation to a level that has some real impact.  This is at a time when the world could use a freer flow of trade rather than more protectionism.

Our Lucky Winner

I want to take this opportunity to congratulate Joshua Mitchell, RT Foreman at Spectrum NDT, who won a very nice Leatherman for simply filling out an in-store survey we had ongoing for the last few months. It is always great when we can give back a little for all the support we have received from our clients and colleagues over the years. Our open houses, and other events are fun and allow us to show our gratitude.

Giving Back

IR recently held our annual open house and once again we had well over 100 attendees. They are a great way for our clients to interact directly with our vendors.  We try to have as many vendors join us as we can.

A couple of weeks ago, we announced at our open house that we were able to make an important donation to the NDT program at NAIT.  It is because of our great relationships with our vendors that we have been able give back to the industry that received us so well over the last 14 years. It was with great pride that IR was able to rally our vendors, free up our people, and provide a considerable amount of resources to make this substantial donation to the future of NDT. It has always been our goal to lead by example: though innovation and consultation with vendors; superior support and service; and now with our backing of materials and equipment to NAIT.  We are committed to the NDT industry. Of course none of this would be possible without our clients who have supported us so well.  So please take a bow.  It is because of you that we can give our future professionals the support they need so that they can become the future of NDT in Canada.

That’s all for this issue of Brian’s Blog.  Remember: For the unknown there’s NDT and for NDT there’s IR

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Between Blogs

Iranian nuclear deal gets Trumped! But why now?

Trump has had several opportunities to back out of the Joint Comprehensive Plan of Action, (JCPOA), or the Iran nuclear deal, so why now? One theory is that American and Iranian interests, are no longer aligned since ISIS has been all but defeated. Iran wants to have influence in Syria, and has already solidified a presence in Lebanon.  It wants to continue to expand its influence into Iraq. Iran is in a position where it could become the dominant force in the Middle East, re-establishing the Persian Empire.  That would not be in the best interest of America or most of its allies.

At home Iran is having some trouble.  Now might be a good time for the US to stir the pot a bit. Iran is fighting through a severe drought that has driven farmers to the point of breaking.  This has led to protests for financial aid from funds that are in short supply due to the cost of Iran’s push west. The economy has not grown as most Iranians thought in should have after the original sanctions were removed. This is partly because of the price of oil but also because Donald Trump has said enough throughout his term as president that western investors are hesitant to invest in Iran. This has caused some dissention in the Iranian political system and there are definite lines of opposing views in Tehran. Financial pressures could cause a destabilization of the Iranian political system. Iran is also threatening Turkey and to a greater extent its sworn enemy Israel with its expansion ideas.  With the latter a war is brewing in some form and will probably be fought from Lebanon via Iran’s proxy, Hezbollah. An all-out war between Israel and Iran may force the US back into conflict with boots on the ground and the US does not want to increase its presence it wants to decrease it.

The US has looked to be weak on the Korean dispute, unable to do much with South Korea’s distaste for taking the punishment that the North would surely inflict on it, and especially Soul, if the Americans attacked. Being tough on Iran may put a little more pressure on North Korea, perhaps foreshadowing that the Americans won’t back down. This may also take some pressure off the US from some of its security wards like Japan and Taiwan, who are hoping the US will also play the same brand of hard ball with North Korea. This type of about face also makes the US look unpredictable, which they really seem to be and puts everyone off balance.

By putting some internal and financial pressure on Tehran, the US may allow some time for Turkey and others to expand enough into Syria to keep no one entity from dominating in the Middle East.  That, after all, is the US strategy, to keep the Middle East off balance with no one interest having control.

 

Oil Independence: One More Good Reason

Fracking and drilling technologies has reduced the cost of a barrel of oil to all-time lows, especially in North America where these technologies were created. Don’t kid yourself, the Saudis and the OPEC producers saw this coming and in the beginning they tried to cripple the frackers by increasing production. Oil surpluses made it difficult for frackers but eventually all their efforts lead to was a glut of oil and that killed the price and crippled their economies and those in many other countries as well. In an attempt to right the ship, OPEC and a few non-OPEC members decided to reverse gears and curtail production.

I must now pause to apologize. I called OPEC out and said that there was no way they could make this happen.  History was my source of wisdom—it seems I was wrong. OPEC and a few non-OPEC producers have reduced the glut of oil and prices are escalating. I’m not sure if it will last as demographic trends are against growth over the next several years, but I must say I am happily surprised.

So now we have US oil being produced at all-time highs and in no time at all the US will be the world’s largest producer. And that is another side effect that Trump can live with. A USA that is no longer dependent of foreign oil is just one more reason to play hard ball in the Middle East and everywhere else for that matter.

 

So what does this mean for Canada?

Well, with higher oil prices comes more work for Canadians. Higher prices for oil is good for Canada, even with higher gasoline costs. I recently read someplace that if we adjust for inflation the price of oil and gasoline and factor in the better fuel economy autos are getting today, we are actually paying about $200 less per year for gas now than we did in 1972. Go figure.

In Canada we still have a problem with transportation and investment dollars leaving for other places. We now have to compete with an oil producing giant on our boarder that has a competitive advantage and a president that is incentivising that advantage. We need American refineries to transform our oil into products because to do this ourselves and be competitive, we would need to build refineries at exit points.  For Canada this means tide water. If we can’t get a pipeline built we are never going to have a Baton Rouge in Vancouver. We can build all the refineries we want inland but we would still need to get the products to market.  We consume all we make now.  Refineries need to be built at exit points to be profitable.  The Red Water Sturgeon project is a great example, which is now at 8.5 billion and counting. If these inland projects were sound, industry would be doing them. That’s why basically 60% of all US refining capacity is in three states: Louisiana, Texas and California.

Our problem reminds me of a kid’s joke about two scientists who decide to plug an elephant’s butt with a cork to see what happens. Like the elephant, Canadian politicians have plugged our transportation system so that all goods, from grain to oil, are backing up.   Soon the system will be unable to withstand the pressure and, well you know, there will be a mess to clean up. In the joke, the scientists are unwilling to remove the cork themselves, and after some length of time, train a monkey to remove the cork.  This does not go well for the monkey as you can imagine. In reality it will be taxpayers, (the monkeys), that will ultimately pay the price.  Hopefully, once we realize the mess we are in, we will train some new scientists. I have to say that I am totally amazed that a country the size of Canada, a net exporter of mostly raw materials that is so dependent on transportation of its goods, has not protected its transport system with more passion. If Canadians showed half the passion and ferocity for our transport systems as Iran has for its expansion into Syria, Iraq and Lebanon, we would have a very envious economy.

There is still a lot of uncertainty out there and especially here in Canada. NAFTA, rising interest rates, China, European Union, Brexit, carbon taxes, Russian cold wars, President Trump, crypto currencies, public and private debt, stock market corrections, aging demographics and oh yah, an expanding elephant.  It’s a wonder we sleep at night.

 

Planning for Sustainable Growth

When the 2014 oil crisis hit, we knew that IR needed to have a plan for an uncertain and likely volatile future and part of that plan was to offer some of our products for rent. This would accomplish a couple of things: allow us to put underutilized inventory to use, and offer a way for our clients’ businesses to ebb and flow with what we saw as slower but also opportunistic times. We felt that oil and natural gas prices would rise and fall and that companies would need to expand for a short while but they would also need to be able to reduce overhead quickly when these short cycles went negative. By renting exposure devices, x-ray tubes, and other capital intensive equipment we could help ourselves and help our customers too–win-win as they say.

That spawned Rentals at IR.  Today we have a robust rental business that has been working just as planned. So instead of jumping into a large capital expense, why not look at renting for a time until you are sure that our economy is back on track and not just cycling volatility once again? Like I stated in a recent blog, there is a lot that can still go wrong.  Until some of the intangibles I mentioned disappear or clear up, gearing up with equipment that might not get used consistently, may not be the best choice and may just be a liability. Play it safe and try Rentals at IR.  It just may allow you to sleep at night without those nightmares of that elephant in the room.

Cheers!

Brian Sargent

And remember…for the unknown there’s NDT, for NDT there’s IR.

 

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Service Bulletin

We recently received a Service Bulletin from QSA Global regarding the Cobalt-60.  Specifically the bulletin advises users about the potential for excessive wear to the source assembly due to improper maintenance.  Please take the time to read this bulletin for specifics along with recommended preventative actions.

Read the bulletin here: Service Bulletin – QSA Dec 2017

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Brian’s Blog

To view the newsletter with full formatting, colour, and images, click here.

Radiation Safety Officer Course

3-Day RSO Course for Radiography Licensees!

Join regulatory expert Corie Doyle to learn how to manage your radiography-focused radiation safety program. She’ll lead you through regulatory issues, such as how to train your workers, audit your program, and come up with regulatory solutions to make compliance make more sense. You’ll practice skills that you’ll need every day when managing your radiation safety program, and you’ll meet with other professionals to share ideas and solutions to keep your workers safe and your program running smoothly. This course is focused on radiography-specific regulatory requirements of the Canadian Nuclear Safety Commission (CNSC).

Register here.

Featured announcement: New lower pricing on Iridium 192 Sources! Contact us for more info.

“There will come a time when it isn’t ‘they’re spying on me through my phone anymore. Eventually, it will be ‘My phone is spying on me’.”
― Philip K. Dick

“I know there’s a proverb which says ‘To err is human,’ but a human error is nothing to what a computer can do if it tries.”
― Agatha ChristieHallowe’en Party

All of the biggest technological inventions created by man – the airplane, the automobile, and the computer – says little about his intelligence, but speaks volumes about his laziness.
― Mark Kennedy

 

Contents

  1. IR and Technology
  2. Smoldering Fires and Tax Reform (Just an Opinion)
  3. A World in Turmoil
  4. Interest Rates and the Canadian Dollar Mean An Early Christmas for IR Clients
  5. Tennessee, Memphis and Nashville

IR and Technology

As most of you know, we have been working to automate a number of the processes at IR. Our filling system has been redesigned and standardized, and we have an accounting and inventory system of some significance. We have also implemented a work flow system that will auto-generate certificates. It draws from a data base, which means that mistakes caused from entry errors are almost nonexistent.

Technology does, however, cause its own problems. Our database system has been overwhelmed by the volume of data we have accumulated over the last year and a half. This has slowed the process and is extremely frustrating. Never a quitter and always looking for the best way (see Mark Kennedy’s quote here), we have invested in the development of a new platform. This platform is meant to to handle all of our needs and increase speed and carrying capacity to the point of it “never being a problem again” (I’m rolling my eyes).

We are very happy with the workflow and its advantages, so much so that we are going to add it to most (if not all) departments at IR. Our own experiences will be used to create many more advantages for our clients. We hope to share these advantages with you in the very near future. I guarantee you what we have planned will be nothing short of amazing.

 

Smoldering Fires and Tax Reform (Just an opinion)

Over the last several years, there has been a smoldering fire that is slowly spreading. It’s being debated at work and in lunch rooms. It’s being debated around the after-hour sociables at local taverns, and at dinner tables. It is part of a larger wildfire that has spread to developing and developed countries alike all around the globe. In some places, it has erupted into infernos that have changed political landscapes. In others it just waits, creeping through the underbrush.

Here in Canada, it has sprung up as a political change; social issues that have trended into the forefront of our political system. This movement has been called several things, such as fascism and communism. In reality, it is none of those things. However, it is a significant shift and it is happening everywhere.

Most recently, our own smoldering burn pile has flared up in the form of tax reform. Our finance minister has decided to close some small business “loop holes” that have been seen by some as unfair advantages for small business owners. This flash flare-up could ignite a full scale blow-up and may spark a significant change. This change could cause even greater polarization of our social and political ideals for some time to come.

The threat is that even small business owners will fall into the category of “abusers of the system;” That they are looked upon as part of the problems perpetrated by the “one percent”.

Small business owners are the backbone of our democratic economies. They invest in our communities; they are the trees that make up the substance in our economic forest. The Amazons and Apples of the world are the giant sequoias, important in their own majesty, creating micro-economies and projecting national and global influence as they eat up the forest floor around them. However, the average business is what the forest ecosystem revolves around. It’s where the sequoias sprang from and it is where they get the nutrients and intellectual resources needed to sustain them.

Large corporations are the worst innovators. It is small businesses that take the risk in developing new ways. It is small businesses that transform these new ways into viable business opportunities. The large corporations feed off of these new start-ups. It is here where they add to their own growth through acquisitions and mergers.

I’d like to make it perfectly clear: the tax items being debated right now are not loop holes. They are intentional tax breaks to foster, protect and promote small business, including family farms. Much has been written about the effects of Bill Morneau and the Justin Trudeau liberal tax plans, good and bad. However, the very health of our social and economic system in Canada is what is at stake.

It is very apparent that the tax system is out of date and in need of reform. The tax incentives right now may not be the best, but unless some other incentives are in place, the small business community will be stunted.

Under these new reforms, the forest may eventually turn into a barren landscape of a few towering old growth giants. Or, in the best case scenario, the forest will succumb to slow, rotting decay, dragging the Canadian economy along with it.

Politicians are shamelessly using every conceivable trick in the book to try and capture votes – without one thought to how this kind of sensationalism is promoting the trend towards protectionism (think Donald Trump here). No stone will be left upturned if it garners a vote. The notions of inequality and unfairness have been used in every campaign. Words like unfair, loop holes for the rich, the one percent and patronage are the keys in statements promoting distrust and even hate. We are better than this.

No one should ever underestimate the power and the importance of small business. They are the innovators of the good and the bad. They promote competition, keeping prices reasonable. The reason small business is such a high risk affair is because very few new ideas ever pan out. However, while they are in business, the small businesses often drive prices down and keep even the giants competitive. Sometimes, new ideas work out and that is when everyone takes notice; but it is the failures that help keep the rest honest.

Only the strong survive, and that is the way it should be. The law of the jungle. A new shoot springs up and the rest of the forest does little to encourage it. In fact, they often try to destroy it.

A new business must have customers, just like a sapling must have light; if it isn’t positioned properly it will wither and die. It is wrong to artificially support start-ups by clear cutting the forest, but some pruning here and there will help it flourish. Supporting the healthiest saplings will also eventually support the forest as a whole.

Small businesses need to be encouraged, and tax incentives are a great way to do this. I don’t necessarily support the current tax breaks. Sprinkling of incomes to family members was done to benefit family farms. It does nothing for the single entrepreneur. Passive corporate investment income, however, can and is being abused by some professional services, so let’s change that instead.

However, we must be sure to have something to replace the policies with before we just mow the forest floor. Let’s not use them to stir a fiery protectionist movement just for the sake of votes. It is not wrong to make money, in fact it is required.

The needs of business owners (from start up to retirement, income to profits, succession or sale) need to be looked at. A modern tax plan needs to be developed. But this is the way it used to be. Now, everything needs to have a line drawn – have someone to blame. Burning passions created bombastically over imaginary lines however, draw votes.

 

A World In Turmoil

We have been talking to friends and associates in BC, Houston, and now Florida, where wildfires and hurricanes are tragically real life events right out of a Hollywood horror movie. I can’t imagine the pain and anguish those affected must be going through.

An 8.1 quake in Mexico and another storm, Jose, brewing in the Atlantic have all got us wondering what we can do to help. All I can say is be careful: phishing scams are starting to pop up, so donate to well-known foundations and charities through equally well-known channels.

There are those who think that this type of environmental destruction creates future growth because of the jobs created to repair the damage. Unfortunately, the cost is ultimately high, and destroying your perfectly good infrastructure with the idea that rebuilding it is a boom to the economy is false. This could be the trigger that pushes the US into thatcyclical recession we have all been wondering about.

The weather is one thing, but it seems that Russia, China, the US, and Europe (among others) are all jockeying to maintain their relevance as well as protect or project their self-interests. A lot of pushing and shoving is going on. We need to keep abreast of the importance of these gyrations and especially how it affects commodities and the Canadian economy.

Interest Rates and the Canadian Dollar Means Early Christmas for IR Clients

Our central bank, the bank of Canada, has been steadily increasing interest rates. The economy is improving as GDP has risen beyond expectations, however, inflation has not. I am always amazed by the numbers we get related to GDP and unemployment. I have no explanation, just wonder.

For instance, before the fall of oil prices, we would advertise for a position and get 1 or 2 resumes. Seriously, 1 or 2. Now we advertise and we get somewhere between 500 and 800 resumes? Hmmm. Alberta is hovering at about 8% unemployment (it was 7 something before the oil crash) and the national average is about 6.5% (a point below what it was before the oil crash). Seems odd but what do I know?

I believe that interest rates are headed up to try and stop the overheated housing market, private borrowing, and subsequent indebtedness. We have reached 95% GDP public debt level, and private debt has increased year over year; it is now 165% of income. Mortgage debt is huge, but home equity loans may be even bigger. Poloz is hoping he can slowly defuse a ticking time bomb, but he may just be speeding up the inevitable.

The original idea was to lower savings rates by lowering the Central Bank rate. This was done in hopes that investment would flow out of savings accounts and into the economy. Well it worked, as savings rates are close to an all-time low- even in an aging baby boomer society.  Low interest rate policies have created housing bubbles and spending sprees because they made money almost free.

So the idea now is to slowly pull the drugs away from the drug addict and hope that they can handle the withdrawal. Anything is possible – I’d be prepared for any scenario. There’s liable to be a tipping point; the world is in one big experiment right now.

The one good thing coming out of this is that the Canadian currency is gaining against the USD, which is allowing IR to chop some prices as inventories roll over. You will begin to see some significant price decreases if you have not already. Word of caution: in our opinion, we do not think it will last. We feel the US dollar has perhaps fallen close to its bottom, so perhaps you should get, while the gett’in is good?

Under these new reforms, the forest may eventually turn into a barren landscape of a few towering old growth giants. Or, in the best case scenario, the forest will succumb to slow, rotting decay, dragging the Canadian economy along with it.

Politicians are shamelessly using every conceivable trick in the book to try and capture votes – without one thought to how this kind of sensationalism is promoting the trend towards protectionism (think Donald Trump here). No stone will be left upturned if it garners a vote. The notions of inequality and unfairness have been used in every campaign. Words like unfair, loop holes for the rich, the one percent and patronage are the keys in statements promoting distrust and even hate. We are better than this.

No one should ever underestimate the power and the importance of small business. They are the innovators of the good and the bad. They promote competition, keeping prices reasonable. The reason small business is such a high risk affair is because very few new ideas ever pan out. However, while they are in business, the small businesses often drive prices down and keep even the giants competitive. Sometimes, new ideas work out and that is when everyone takes notice; but it is the failures that help keep the rest honest.

Only the strong survive, and that is the way it should be. The law of the jungle. A new shoot springs up and the rest of the forest does little to encourage it. In fact, they often try to destroy it.

A new business must have customers, just like a sapling must have light; if it isn’t positioned properly it will wither and die. It is wrong to artificially support start-ups by clear cutting the forest, but some pruning here and there will help it flourish. Supporting the healthiest saplings will also eventually support the forest as a whole.

Small businesses need to be encouraged, and tax incentives are a great way to do this. I don’t necessarily support the current tax breaks. Sprinkling of incomes to family members was done to benefit family farms. It does nothing for the single entrepreneur. Passive corporate investment income, however, can and is being abused by some professional services, so let’s change that instead.

However, we must be sure to have something to replace the policies with before we just mow the forest floor. Let’s not use them to stir a fiery protectionist movement just for the sake of votes. It is not wrong to make money, in fact it is required.

The needs of business owners (from start up to retirement, income to profits, succession or sale) need to be looked at. A modern tax plan needs to be developed. But this is the way it used to be. Now, everything needs to have a line drawn – have someone to blame. Burning passions created bombastically over imaginary lines however, draw votes.

Tennessee, Nashville and Memphis

The end of October brings the Fall ANST conference and exhibition, and this year it is in Nashville, Tennessee. Almost religiously, a number of us attend the conference and we also often bring our wives. This year will not be the exception; in fact, the wives are insisting they come along and have decided a side trip to Memphis is in order.

A visit to Graceland and Beale Street is not an option, but a necessity. The trip has been planned the weekend before the ASNT conference. If you are interested in tagging along with us, drop me an e-mail at brian@irss.ca, and I will include you in our plans for accommodations and reservations.

We are not planning on many days in Memphis- just a day or two before we’re off to Nashville. It is likely we will take some form of group transport like a rental bus, limo, or van. It’s a 3 hour drive or so. We thought it might be fun to fly to Memphis and then drive to Nashville. The more the merrier.

I will close now with a last comment as this letter has gotten rather long. At IR, we record and investigate every comment made to us by you. It is how we improve. It has been estimated that only 20% of client problems are relayed back to the service provider. We do get very few but I know we are not perfect. Please, if you do have a comment let us know. We do take them seriously – and thanks again for your patronage. You can contact anyone at IR, but Jessica’s inbox (Jessica@irss.ca) is where they will end up.

And remember,
For the unknown there is NDT,
For NDT there is IR.

Cheers!
Brian Sargent

 

I think NDT, therefore, IR.

 

Our mailing address is:
8108 McIntyre Rd
Edmonton, AB
T6E 5C4
(780) 452-4761

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Service Bulletin: QSA Source & Pigtail Connectors

Hello everyone,

IR was recently sent a bulletin by QSA Global. It describes the unusual wear of the source and pigtail connectors from using non-OEM equipment. Though we have not seen any competitor’s equipment in a long time, it is our policy to share this information with our clients as soon as we hear of it. It is, however, a good example of what can happen if equipment is not monitored properly and parts begin to wear.

IR is the only QSA/Sentinel authorized repair and distribution center in Western Canada. We are current on all the latest requirements and updates as a result. We urge you to contact us if you have any equipment questions at any time.

We want to thank you for your business and we look forward to seeing you soon.

RSO Brian Sargent

780-452-4761

 

Read the bulletin here: Service Bulletin: QSA June 2016