Not all news is good news, including the news we received last week that prices on QSA Global products are going up. We understand that the decision to make these changes is not made lightly, unfortunately the present-day environment of doing business makes it necessary.
At IR we always place the needs of our clients above all else. We do that by providing exceptional NDT products and services from industry leaders and innovators. We support those products and services in every possible way. That is our mission. We live it every day.
QSA Global is the largest manufacturer of radiography gamma projectors and sources in the world. I believe this was true when I first learned about them, and it is even truer today. QSA Global is the reason IR is here today.
At IR we often supply advice, (advice is always free at IR by the way), when there is a problem in the field with equipment or in cases where source retrievals are necessary. Luckily source retrievals are few and far between, but when they do happen it is usually a time consuming and stressful occurrence. Cable driven exposure devices have a lot less problems than the air activated devices that I was use to using just a decade and a bit ago. Air cameras, as we called them, were susceptible to stuck sources, mostly from too sharp a bend in the head hose (guide tube), and at times they could challenge your abilities to make them behave. For all their good points they were more problematic than today’s crank cameras but I find that retrievals were less difficult to deal with overall and this is strictly because when a cable driven exposure device won’t co-operate it is usually something fairly significant.
When we do maintenance on the model 880 series projectors, we always use OEM parts. The reason? Safety, quality and experience are just a few . A bulletin published by QSA Global in April 2017 explains why that’s important.
IR was recently sent a bulletin by QSA Global. It describes the unusual wear of the source and pigtail connectors from using non-OEM equipment. Though we have not seen any competitor’s equipment in a long time, it is our policy to share this information with our clients as soon as we hear of it. It is, however, a good example of what can happen if equipment is not monitored properly and parts begin to wear.
IR is the only QSA/Sentinel authorized repair and distribution center in Western Canada. We are current on all the latest requirements and updates as a result. We urge you to contact us if you have any equipment questions at any time.